March 28, 2005

Convergence Continues

Convergence Continues So according to this article and this one, Acxiom is going to acquire Digital Impact in a much more friendly way (e.g., with more money) than InfoUSA was trying to last month.  This will probably be mixed news for DI employees, but it’s certainly good news for the email sector overall. It builds on and extends the trend that really got going in the last 12 months for the big offline direct marketing companies to more fully embrace email as an integrated part of the DM mix for their clients.  InfoUSA has already gobbled up a few of the smaller players in the space, and Harte-Hanks bought PostFuture as well. Why is it good?  Everyone wins.  Clients win because they will ultimately have fewer vendors and points of coordination/failure to deal with.  Players in the email space win because they see an exit.  The big offline players win by acquiring important new capabilities.  And in a small way, perhaps a bit indirectly, consumers even win, because companies will by definition do a better and more coordinated job of trying to reach them in a multi-channel way. The biggest risks with convergence are, of course, around integration execution.  And […]

March 19, 2005

Email Deliverability Data

Email Deliverability Data We just published our 2004 year-end email deliverability report.  Feel free to download the pdf, but I’ll summarize here.  First, this report is very different from the reports you see published by Email Service Providers like Digital Impact and DoubleClick, because (a) it measures deliverability across a broad cross-section of mailers, not just a single ESP’s clients, and (b) it is a true measure of deliverability — what made it to the inbox — as opposed to the way some ESPs measure and report on deliverability, which is usually just the percentage of email that didn’t bounce […]