September 9, 2020

Introducing Bolster

As I mentioned earlier this summer, I’ve been working on a new startup the past few months with a group of long-time colleagues from Return Path.  Today, we are officially launching the new company, which is called Bolster.  The official press release is here. Here’s the business concept.  Bolster is a talent marketplace, but not just any talent marketplace.  We are building a talent marketplace exclusively for what we call on-demand (or freelance) executives and board members.  We are being really picky about curating awesome senior talent.  And we are targeting the marketplace at the CEOs and HR leaders at venture- and PE-backed startups and scaleups.  We’re not a search firm.  We’re not trying to be Catalant or Upwork.  We’re not a job board.  To keep both sides of the marketplace engaged with us, we are also building out suites of services for both sides – Members and Clients.  For Members, our services will help them manage their careers as independent consultants.  For Clients, our services will help them assess, benchmark and diversify their leadership teams and boards.  We have a somewhat interesting founding story, which you can read on our website here.  But the key points are this.  I […]

July 27, 2020

New book from Brad Feld: The Startup Community Way

My long-time friend and former Board member Brad Feld has become a prolific writer on the startup world over the years and is the person (other than me) most responsible for me getting into that scene as well. Startup CEO is part of his Startup Revolution series, which followed me writing an essay for Do More Faster, and then writing a series of sidebars call “The Entrepreneur’s Perspective” in Venture Deals. All Brad’s books are listed here. If you’re in the startup universe, I’d encourage you to read all of them. I’m excited to dive into his newest book, The […]

March 17, 2020

New New Employee Training, Part II

Several years ago, I blogged about the training program we created for entry-level employees at Return Path, including an embedded presentation that we used to use (which I hope still works on the blog after all these years). My brother Michael, who is an experienced manager and leader in the digital marketing space, recently sent me this email that I thought I’d share along the same lines to colleagues who are new to the working world. Enjoy! I signed up to give advice on LinkedIn, and had someone just starting her first job reach out to me asking for general […]

February 14, 2020

The Beginnings of a Roadmap to Fix America’s Badly Broken Political System, part II

I wrote part I of this post in 2011, and I feel even more strongly about it today. I generally keep this blog away from politics (don’t we have enough of that running around?), but periodically, I find some common sense, centrist piece of information worth sharing. In this case, I just read a great and very short book, Six Amendments: How and Why We Should Change the Constitution, by former Supreme Court Justice John Paul Stevens, that, if you care about the polarization and fractiousness going on in our country now, you’d appreciate. If nothing else, the shattered norms […]

January 23, 2020


I wrote a post in 2013 entitled Debunking the Myth of Hiring for Domain Expertise vs. Functional Expertise. In it, I talk about how in hiring senior executives, sometimes you can’t get both functional expertise (great Head of X) and great domain expertise (subject matter expert in X), but that in scaling businesses, there’s another important vector to consider, which is that if your principal business challenge is scaling, then a critical thing to look for in a potential executive is experience with scaling businesses, or at least experience working at businesses of different sizes/stages. Today’s post is about a […]

January 9, 2020

Because I Can’t

I wrote a post years ago called Management by Chameleon that’s been rattling around in my brain the last few weeks. The operative quote from it is: When I first became a manager, back in the MovieFone days, I had the good fortune to have an extreme case of “first time manager”– I went from managing nobody to managing 1 person to managing something like 20 people inside 6 months.  As a result, I feel like I learned a couple lessons more quickly than I might otherwise have learned them.  The past couple weeks over the holidays, I decided to […]

December 13, 2019


I was honored this week to be in a small group “fireside chat” with Angela Duckworth, author of the book Grit: The Power of Passion and Perseverance, and to meet her and ask a question during an internal presentation at LRN. The session was also webcast, and you can look at the recording here. It’s long, but if you’re in the topic, it’s worth seeing. I want to hit on one theme here from the book and dialog, but I’ll start by sharing a 2×2 matrix (remember, I’m an ex-consultant, I think in frameworks) that we’ve used at home with […]

November 14, 2019

The Same, But Different

I’ve been to India once before, when Mariquita and I came here on holiday in 2006. We did a lot of the main tourist things – the Taj Mahal, Rajasthan, a tiger safari, Goa. And we spent a little bit of time with our expat friends Anuja and Bobby in Bangalore. At Return Path, we never had any business in India, though, so this week’s trip to see LRN’s Mumbai office was my first ever work trip to India. It has been a great week getting to meet my new colleagues in our largest office on the other side of […]

October 31, 2019

Book Short – You’re in Charge – Now What?

Thanks to my friend and long-time former Board member Jeff Epstein, I recently downed a new book, You’re in Charge – Now What?, by Thomas Neff and James Citrin.  I’m glad I read it.  But it was one of those business books that probably should have just been a Harvard Business Review article.  It’s best skimmed, with helpful short summaries at the end of every chapter that you could blow through quickly instead of hanging on every word.  The authors’ 8-step plan is laid out as: Prepare yourself during the countdown Align expectations Shape your management team Craft your strategic […]

October 24, 2019


I posted years ago about the value of refreshing yourself every once in a while, comparable to the value of buying new running shoes even if you don’t think you need them Now that I’m three weeks into my new role as CEO of LRN, I’ve had a bit of an epiphany.  It’s still true that down time between jobs helped me “sharpen the saw,” to quote Stephen Covey.  It’s also still true that spending time on outside interests like coaching baseball, playing guitar, and even a new activity of taking sculpture lessons all also help me sharpen the saw.  […]

October 11, 2019

Necessity is the Mother of Leadership Innovation

About 8 years ago, I wrote a blog post that talked about the story from my MovieFone days when I went from managing 1 person to 20 overnight and had to completely rejigger my Operating System to the new environment. It was a case of required revolution over evolution for me. Trial by fire. I feel like I am living in an analogous world now. After 7 days on the job as CEO of LRN (announcement) (first days post) I am realizing that going from leading a company that I founded and led for two decades to leading a 25-year […]