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Return Path

ReturnShip Program, Part II

Today marks the graduation for the six women who participated in our inaugural ReturnShip program, which I wrote about here and which was written up at least twice, in Harvard Business Review and in the San Francisco Chronicle. The ReturnShip was a 14-week paid internship program designed for women who have been out of the workforce for more than 1 year to re-enter and  build credible and relevant experience, and to feed our funnel of prospective employees. While there are still a couple things in the air, my guess is that at least three, and as many as five, of the program’s six participants, will continue their work at Return Path, either full time, part time, or as a contractor….

Corporate Sniglets

Corporate Sniglets This might be showing my age, but those who may have watched Not Necessarily the News in the 80s might remember the Sniglets segment that Rich Hall pioneered which spawned a series of short, fun books. Sniglets are words which are not in the dictionary, but which should be. I can remember a couple of examples from years ago that make the point — aquadexterity is the ability to operate bathtub dials with one’s feet; cheedle is the orange residue left on one’s fingers after eating a bag of Cheetos. As is the case with many companies, we have made up some of our own words over the years at Return Path – think of them as Corporate…

The Value of a Break

The Value of a Break I’ve written before about our sabbatical policy as well as my experience with my first sabbatical five years ago. I just got back from another sabbatical. This one wasn’t 100% work-free, which breaks our rule, but after a few false starts with it, when I realized a few weeks before it started in January that I either needed to postpone it again or work on a couple of things while I was on a break, I opted for the latter.  The time off was great. Nothing special or too exotic. A couple short trips, and lots of quality time with Mariquita and the kids. Re-reading my post from my last sabbatical now, I realize I have…

Option Grants over Time

Option Grants Over Time Several people have asked me over the years how we think about subsequent option grants (e.g., not the employee’s initial grant when hired), so I thought I would just share my standard answer here.  We give the following kinds of grants other than new employee grants: promotion grants – employees get the incremental grant between their existing grant and what someone being hired into the new position would get performance grants – once a year we give the top 10-15% of performers a grant that is equal to approximately 25% of their initial grant (so if they are a consistent superstar, they get twice as many options over the four years) refresh grants – we only…

ReturnShip Program

ReturnShip Program Today is a very exciting day for Return Path as we launch a new program we have been cooking for more than a year called the ReturnShip program. (Sometimes the name of our company comes in handy.) Return Path has always had a significant commitment to building a strong and diverse organization as well as supporting and encouraging women to pursue careers in technical environments.  To this end, I’m very excited to share progress on our ReturnShip program: after a small pilot last year, our inaugural group of six female returnees will join Return Path in a variety of roles across the company as of today. The ReturnShip is designed for women who have been out of the…

35 at 15

This was a big week for Return Path.  First we announced a $35mm financing led by an exceptional private equity firm that I’d never heard of before the middle of the fundraising process a few months ago.  We are happy to have them join our very strong board and syndicate and even happier to have additional investment capital to accelerate our growth, especially in newer businesses for us like Email Fraud Protection and our overall data and analytic capabilities. But in some ways even more important, or at least more sentimentally important news this week is that tomorrow, December 6, marks the 15th anniversary of Return Path’s founding.  A decade and a half with probably over 800 employees in total over…

PTJD

Post Traumatic Job Disorder. As we have been scaling up Return Path, we have been increasingly hiring senior people in from the outside. We believe in promoting from within and do it all the time, but sometimes you need an experienced leader who has operated at or ahead of the scale you’re at.  Someone with deep functional expertise and a “been there, done that” playbook. When you get a hire like this right, it’s amazing how much that kind of person gets done, how quickly. One of the pitfalls of those hires, though, is cultural fit. Many of the larger organizations in the world don’t have the kind of supportive, employee-centric cultures that we have here, or that startups tend…

The 2×4

The 2×4 I took a Freshman Seminar in my first semester at Princeton in 1988 with a world-renowned professor of classical literature, Bob Hollander.  My good friend and next-door neighbor Peggy was in the seminar with me.  It was a small group — maybe a dozen of us — meeting for three hours each week for a roundtable with Professor Hollander, and then writing the occasional paper.  Peggy and I both thought we were pretty smart.  We had both been high school salutatorians from good private schools and had both gotten into Princeton, right? Then the first paper came due, and we were both a bit cavalier about it.  We wrote them in full and delivered them on time, but…

How to Manage Your Career

I gave a presentation to a few hundred Return Path employees in January at an all-hands conference we did called “How to Manager Your Career.” The presentation has three sections — The Three Phases of a Career, How to Get Promoted, and How to Wow Your Manager. While it’s not as good without the voiceover and interactivity, I thought I’d post it here…see the presentation on Slideshare. As I said to my audience, if there’s one thing to take away from the topic, it’s this: Managing your career is up to one, and only one person – you.  It doesn’t matter how great a corporate culture you have, or how supportive your manager is.  You’re the only person who cares…

The Gift of Feedback, Part IV

The Gift of Feedback, Part IV I wrote a few weeks ago about my live 360 – the first time I’ve ever been in the room for my own review discussion.  I now have a development plan drafted coming out of the session, and having cycled it through the contributors to the review, I’m ready to go with it.  As I did in 2008, 2009, and 2011, I’m posting it here publicly.  This time around, there are three development items: Continue to spend enough time in-market.  In particular, look for opportunities to spend more time with direct clients.  There was a lot of discussion about this at my review.  One director suggested I should spend at least 20% of my…

Book short: Life Isn’t Just a Wiki

Book short:  Life Isn’t Just a Wiki One of the best things I can say about Remote: Office Not Required,  by Jason Fried and David Heinemeier Hansson, is that it was short.  That sounds a little harsh – part of what I mean is that business books are usually WAY TOO LONG to make their point, and this one was blessedly short.  But the book was also a little bit of an angry rant against bad management wrapped inside some otherwise good points about remote management. The book was a particularly interesting read juxtaposed against Simon Sinek’s Leaders Eat Last which I just finished recently and blogged about here, which stressed the importance of face-to-face and in-person contact in order for…