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Mar 012012

Book Short (and great concept): Moments of Truth

time on the book itself, but the concept echoes something I’ve been referring to a while here at Return Path as “Moments of Truth.” Moments of Truth are very short…

May 172007

A Thankful Moment

A Thankful Moment While there are certainly some aspects of being a CEO that are full of those proverbial thankless tasks…there are some moments that are just the opposite. And…

Sep 162009

Another Only Once Moment, Sort Of

Another Only Once Moment, Sort Of I’ve never handed over the reins of a company before (no, I’m not leaving, and we aren’t selling Return Path). But I did the…

Apr 292008

Wither the News? (Plus a Bonus Book Short)

…balances — “mainstream journalists and newspapers have the organization, financial muscle, and and credibility to gain access to sources and report the truth…professional journalists can go to jail for telling…

Jan 182018

Book Short – Another Must-Read by Lencioni

…aren’t the absolute truth, just a truth, and (2) different organizations and different cultures sometimes thrive with different recipes. That said, certainly for my company, this framework rings true, if…

May 222014

The 90-Day Reverse Review

…to have a “Moment of Truth” with new employees -They give employees a chance to productively reflect on their time so far and potentially learn something or make some course…

Jan 272011

Book Short: Vulnerability Applied to Leadership

…kind truth, and directly addressing elephants in the room Fear of being embarrassed: mitigate by asking dumb questions, making dumb suggestions, and celebrating your mistakes Fear of feeling inferior: mitigate…

Sep 062012

The Best Place to Work, Part 7: Create a Thankful Atmosphere

…that are meaningful. Some are about maximizing Moments of Truth. Another thing I do from time to time is write handwritten thank you notes to people and mail them to…

Jan 032017

Reboot – The Fountainhead

moment in the book is when the main character, Howard Roark, responds to a question from another character along the lines of “What do you think of me?” The response…

May 232013

Book Not-So-Short: Not Just for Women

…quantity of their output, not their hours. These are principles that match our values and philosophy at Return Path 100% Probably the most startling moment in the book for me…