January 12, 2017
As I mentioned in last week’s post, I’m rebooting my work self this year, and this quarter in particular. One of the things I am doing is getting back to basics on a few fronts.
Over the holiday break, as I was contemplating a reboot, I emailed a handful of people with whom I’ve worked closely over the years, but for the most part people with whom I no longer work day in day out, to ask them a few questions. The questions were fairly backward looking:
1. When I was at my best, what were my personal habits or routines that stand out in your mind?
2. When I was at my best, what were my work behaviors or routines that stand out in your mind?
3. When our EC was at its best, what were the team dynamics that caused it to function so well?
I got some wonderful responses, including one which productively challenged the premise of asking backward-looking questions as I was trying to reboot for the future. (The answer is that this was one of several things I was doing as part of Rebooting, not the only thing, and historical perspective is one of many useful tools.)
Although the question clearly led itself to this, the common theme across all the answers was “back to basics.” Part of evolving myself as a CEO as the company has grown over the years has been stopping doing particular things and starting others intentionally. I try to do that at least once a year. But what this particular exercise taught me is that, like the proverbial boiled frog, there were a slew of small and medium-sized things that I’ve stopped doing over the years unintentionally that are positive and productive habits that I miss. I have a long list of these items, and I probably won’t want or need to get to all of them. But there are a few that I think are critical to my success for various reasons. Some of the more noteworthy ones are:
- Blogging, which I mentioned in last week’s post as an important way for me to reflect and crystallize my thinking on specific topics
- Ensuring that I have enough open time on my calendar to breathe, think, keep current with things. When every minute of every day is scheduled, I am working harder, but not smarter
- Be more engaged with people at the office. This relates to having open time on the calendar. Yesterday I sat in our kitchen area and had a quick lunch with a handful of colleagues who I don’t normally interact with. It was such a nice break from my routine of “sit at desk, order food in” or “important business lunch,” I got to clear my head a little bit, and I got to know a couple things about a couple people in the office that I didn’t previously know
- Get closer to the front lines internally. Although I’ve maintained good external contacts as the company has grown with key clients and partners, our multi-business-unit structure has had me too disconnected from Sales and Engineering/Product in particular. This one may take a couple months to enact, but I need to get closer to the action internally to truly understand what’s going on in the business
- Get back to a rigorous use of a single Operating System. I’ve written a lot about this over the years, but having a David-Allen style, single place where I track all critical to do’s for me and for my team has always been bedrock for me. I’ve been experimenting with some different ways of doing this over the last couple years, which has led to a breakdown in Allen’s main principle of “put it all in one place” – so I am going to work on fixing that
- Reading – while I have been consistently and systematically working my way through American history and Presidential biographies books over the years, I’ve almost entirely stopped reading other books for lack of time. A well-balanced reading diet is critical for me. So I’m working in some other books now from the other genres I love – humor (Martini Wonderland is awesome), architecture (see last week’s post on The Fountainhead), current events (I’m in the middle of Michael Lewis’ The Undoing Project and next up is Tom Friedman’s Thank You For Being Late), and business books (about to start Kotter’s A Sense of Urgency)
- Like reading, doing something creative and unrelated to work has always been an important part of keeping my brain fresh. Coaching little league has helped a lot. But I need to add something that’s more purely creative. I am still deciding between taking guitar lessons (I halfway know how to play) and sculpting lessons (I don’t know a thing about it)
That’s it for now. There are other basics that I never let lapse (for example, exercise). But the common theme of the above, I realize now that I am writing it all out, isn’t only “back to basics.” It’s about creating time and space for me to be fresh and exercise different muscles instead of grinding it out all day, every day. And that’s well worth the few minutes it took me and my friends to work up this list!
Hopefully I’ll have more to say on the general topic of rebooting in another week or two as January craziness sets in with our annual kickoff meetings around the world.