August 16, 2012
The Best Place to Work, Part 4: Be the Consummate Host
Besides Surrounding yourself with the best and brightest , Creating an environment of trust, and Managing yourself very, very well, it’s important for you as a creator of The Best Place to Work to Be the Consummate Host.
What does that mean? This is how I approach my job every day. I think of the company as a party, where I’m the host. I want everyone to have a good time. To get along with the other guests. To be excited to come back the next time I have a party (e.g., every day).
By the way, I always have co-hosts, as well – anyone who manages anyone in the company. If I can’t do something specific below, someone on my executive team does it. Sometimes, two of us do it! Examples include:
- I interview people like I’m a bouncer at an exclusive club. We do very personal new employee orientations. We do personal check-ins after 30 and 90 days to make sure new employees are on track
- I attend every company function that I can and work the room as a host, even if it’s not “my” event – sometimes it means sacrificing long conversations and conversations with friends for smaller ones and meeting new people
- I call every employee (voicemail ok) and write a note and/or send a gift every anniversary of their employment with the company
- I write notes to people when they do something great or get a promotion
Full series of posts here.