November 17, 2005
Book Short: Underdog Victorious
The Underdog Advantage, by David Morey and Scott Miller, was a worthwhile read, though not a great book. It was a little shallow, and although I enjoyed its case studies (who doesn’t love hearing about Ben & Jerry’s, Southwest, JetBlue, Starbucks?), I didn’t feel like the authors did enough to tie the details of the success of the case study companies back to the points they made in the book.
That said, the book had some great reminders in it for companies of all sizes and stages. The main point was that successful companies always think of themselves as the underdog, the insurgent, and never get complacent. They run themselves like a political campaign, needing to win an election every single day. A lot of the tactics suggested are timeless and good to remember…things like never declare victory, always play offense, always respond to attacks, remember to communicate from the inside out, and remember to sell employees on a mision and purpose in order to make them your main ambassadors. The laundry list of tactics is the book’s greatest strength.