Honey, Does this Make My SaaS Look Big?
I’m going to go on record now as saying that the world will soon be on “SaaS overload,” and that there will be a backlash.
I am wondering if any other companies are feeling overloaded by SaaS applications as USERS of them, or are running into client objections of “I have too many SaaS apps” as VENDORS of them.
While yes, SaaS applications are more efficient than installed software and spreadsheets, our team just reviewed all such applications that we use as a company and were astonished at how many we use and how big the entire bill is. There’s no one application you can look at and say “that’s a waste of money,” but it’s hard to look at all of them and say that each discrete piece of functionality (many of which feel like they should be folded into others at the same price), which feel increasingly specialized to a task inside the enterprise, is worth $5-10-20-50k.
At the present time, a reasonably complete (but not fully complete, I’m sure) inventory of the SaaS applications we use at Return Path includes: Salesforce.com, Zuora, Workday, ADP, Intacct, Xactly, Gainsight, Eloqua, Lesson.ly, Netsuite OpenAir, Intacct, Risk.io, Splunk, Birst, Conga, CRM Fusion, Tout, DocuSign, Clicktools, SurveyMonkey, Survey Gizmo, NetSuite Open Air, yCharts, Google Apps, Gaggle, Jobvite, YouEarnedIt, Rally, Slack, AgileZen, Basecamp and Campfire, Sprint.ly, Lesson.ly, SmartSheet, Confluence, EASi, Citrix, Racktables, Adobe Connect, Adobe Creative Cloud, WordPress, Jira, Trello, 7Geese, Lectora, CultureAmp, Authentic8, Dropbox, Compendium, LinkPoint, Ender Labs, Sumo Logixc Carbonite, Rapid7, Risk IO, Nagios, Okta, and github. There’s no question that I missed a ton of these as well.
We recognized as we reviewed this list as a team that there’s some duplication, and we are small enough that we don’t have a procurement department – plus, it’s easy for people to put small charges on credit cards and not realize other pockets of the organization are using different or even the same tools. But still…it feels like a lot.
Are other people starting to get wary of this trend?